Contact us
We’re here to help you
Our trained staff can work out what help is available for you
Whatever your query we’re here to help.
If we don’t know the answer, we’ll point you in the direction of someone who does.
By providing us with your contact details, you are aware that one of the Money Advice Team will be contacting you. If you change your mind or wish to withdraw your consent to be contacted please email AdviceHub@cardiff.gov.uk
Send us a message
Contact us online and we’ll get back to you.
Give us a call
Monday to Wednesday: 9am to 6pm
Thursday: 10am to 7pm
Friday: 9am to 6pm
Saturday: 9am to 5.30pm
You can book an appointment with us.
Please note that these appointments are not for emergency help.
If you need help such as with foodbank vouchers, Discretionary Assistance Funds or fuel vouchers,
find out more about our drop in service.
General money advice
Location: Grangetown Hub
Time: Every Friday, 9am to 5pm
Book an appointment at Grangetown Hub
Help with disability benefit forms
Location: Whitchurch Hub
Time: First Friday of every month (afternoons only)
Book an appointment at Whitchurch Hub
Come visit us
Visit our drop in service at Central Library Hub or one of our Outreach Surgeries.
- Central Library Hub
9am – 5pm - Ely and Caerau Hub
9am – 5pm - Grangetown Hub
9am – 5pm - Llanishen Hub
9am – 5pm
- Central Library Hub
9am – 5pm - Llandaff North and Gabalfa Hub
9am – 5pm - Llanrumney Hub
9am – 5pm
- Central Library Hub
10am – 6pm - St Mellons Hub
10am – 6pm
- Central Library Hub
10am – 7pm - Fairwater Hub
10am – 6pm - Powerhouse Hub
9am – 5pm - STAR Hub
9am – 5pm
- Central Library Hub
9am – 5pm - Ely and Caerau Hub
9am – 5pm - Grangetown Hub
10am – 6pm (by appointment only- book by speaking to Hub staff) - Whitchurch Hub
9am – 1pm (First Friday of every month)
- Central Library Hub
9am – 5pm
